Returns Policy

To return an item, please contact us on 07 3254 4333, or at info@fireflylighting.com.au and organise with us for the item to be returned. All refunded returns will incur a 20% restocking fee.

When emailing us about a return, please include the following info:

  • Your Invoice number if known
  • Your name and address
  • A description of the item you are returning
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.