FAQ’s

Festoon Lights

We make each festoon length to order so you can have anything you like from 1m to 40m in one continuous string. The maximum length is 40m as the festoon lights are a low voltage system.

The festoon lights are designed for permanent outdoor use and all parts come ready for installation. This will generally require a licensed electrician as there will be hard wiring involved. The festoon cable will be cut to your desired length and bulbs screwed in and tested. The 24Volt transformer is supplied separately so you can install it wherever you need to. If you have any questions regarding installation please give us a call.

Our LED bulbs are designed to survive the harsh Aussie conditions. The shell is made from a smash proof polycarbonate material which come in colours and a clear option which looks just like glass. Like all LED, the more you use the lights, the more they will dim. This is another benefit of these lights as you won’t see blown bulbs! They just dim over time, as they are used. If you are wanting the lights for a commercial space and are expecting to have them on from 10-12 hours per day, 7 days per week, you should expect to get at least 2-3 years out of the lamps before they need replacing. They should continue to work past this point however they won’t be providing as much output.

You can purchase the lights through our webstore or by contact details; email: info@fireflylighting.com.au, phone: 07 3254 4333

The festoon lights come with a 12 month factory warranty.

Absolutely! The festoon lights are designed for permanent outdoor use. All the lamp holders are factory moulded into the cable and have a weatherproof flange which keeps water out. The transformers included all IP67 rated so you can install these outside permanently as well if required.

A per metre price can be difficult to provide as there are lots of options with regards to spacing between bulbs, types of bulbs etc. If you know what length of cable you require, what spacing and what bulbs you would like, please see the webstore for a price. Alternatively, please email or call us for a formal quote. A very rough price for the festoon lights is $60 per metre with warm white bulbs, 50cm spacing cable and transformer all included.

When installing festoon lights permanently, you may need to install a support cable as well. If your festoon strings are spanning 10m or more from each point of contact, a support cable will help to support the cable over time. Only large installations will be spanning the lights out this far though. Please let us know if you have any questions about your installation.

Fairy Lights

The Firefly quick connect system fairy lights come in set lengths which are all interconnectable. The fairy lights off the roll come in 100m rolls but you can purchase by the metre.

The Firefly quick connect system is all connectable. Please see the fairy light brochure for a more information.

It’s often hard to quote for fairy lights especially when decorating trees. As all trees vary greatly in size and shape, there can be a significant difference in length options, total number of lights and ultimately price. If you would like a quote for a tree, please email a couple of photographs to us and we can provide a rough estimate.

You can purchase the fairy lights through our webstore or by contact details; email: info@fireflylighting.com.au, phone: 07 3254 4333

Yes, the Fairy Lights are all 24VDC or 12VDC. You will require a transformer to power the fairy lights which we also stock.

There is a bit of an art to decorating trees with fairy lights. There are several techniques and you may prefer certain styles or looks over others. Generally speaking, you want to wrap the lights around the tree and they should, for the most part, support themselves. If you need to secure the lights further to the tree, we recommend using velcro strip as it stretches with the tree and won’t damage the cable or the tree. If you would like the professionals to install some lights in your tree, get in touch with us and we can organise a quote. We don’t install the lights ourselves however we work closely with a number of electrical contractors who install our lights all across the country.

LED Neon Flex

You can purchase the Neon Flex by the metre. If you need to cut the neon into small pieces, you can do this however you need to cut along the displayed cut marks which appear roughly every 100mm/10cm. Please see Neon Flex brochures for further information.

You can purchase the Neon Flex through our webstore or by contact details; email: info@fireflylighting.com.au, phone: 07 3254 4333

The Neon Flex has a 12 month factory warranty. The IP68 rated Neon Flex range comes with a 3 year factory warranty.

Yes, the LED Neon Flex is all 24VDC. You will require a transformer to power the neon which we also stock.

Yes, the LED Neon is weatherproof and designed for permanent outdoor installation.

There are several different styled, sizes and colours available all which affect price. If you know what size and colour you require, please visit the webstore or alternatively contact us anytime for a formal quote.

Yes, the RGB Neon Flex is controllable with most 24Volt RGB controllers. This is installed with the transformer and most come with remote control access. We do not supply the RGB controllers however we can suggest where to find a great selection. Please let us know if you need any further information regarding colour changing options.

LED Rope Light

You can purchase the Rope Light by the metre. If you need to cut the rope light into small pieces, you can do this however it must be cut on the displayed cut marks which appear roughly every 100mm/10cm.

The Rope Light comes with a 12 month factory warranty.

Yes, the LED Rope Light is all 24VDC. You will require a transformer to power the rope light which we also stock.

Yes, the LED Neon Flex is all 24VDC. You will require a transformer to power the neon which we also stock.

Yes, the LED Rope Light is weatherproof and designed for permanent outdoor installation. There are a few steps required during the installation process which help ensure the rope light is weatherproof, we supply all accessories needed.

Rope light can cost anywhere from $10 – $30 per metre. Please see the webstore pricing or contact us for a formal quote.

BUD Lights

Warm White, Cool White, Red, Yellow, Blue, Green.

The LED Bud Light is sold off the roll by the metre. You can run up to a 35m maximum length per piece.

Yes, the bud lights are all extra low voltage, 12Volt DC.

Yes, you will need to use a 12Volt LED Driver to power the lights. The size of the 12 Volt driver required will depend on how much of the bud light you are powering. Please contact us any time to discuss options for the best type of driver for you.

All you need are the lights and a driver to power. There will be some hard wiring involved as the driver needs to by wired into the lights which you may require a qualified electrician for.

The bud light should support itself somewhat however you may require some sort of extra support for the beginning and end of each run. In this case, we recommend using velcro strip rather than zip ties or staples etc. Always avoid sticking anything into the tree itself. Velcro strip will stretch with the tree as it moves in the wind and is less likely to damage the cable.